Support Request

Support Request

Keylite’s engineers are fully qualified and have extensive product knowledge, providing peace of mind in the knowing that in the unlikely occurrence a problem is encountered that it will be dealt with quickly and professionally.

We aim to make contact with you within two working days and have a Keylite Certified Engineer out within eight working days to get your problem sorted.

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Contact Details

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Product Details

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Window Details

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What is the approx. height from floor level to the top of the roof window?

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Describe the issue you're experiencing in as much detail as possible

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Images

Send us any images you may have, which detail the problem(s) you currently have with your Keylite roof window(s).

Also, including the ID card of your window can greatly help us to locate your details. The ID card can be found by opening your roof window at the top of the frame.

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Position the Keylite identification card in the frame.

Enter serial code manually

Backed by a guarantee
up to 20 years.

We are so confident about our products that we offer guarantees up to 20 years.

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Service & Support

Our technical experts are on hand to advise and assist you at the design and specification stage.

Patented Innovation

Our patents mean that other conventional roof windows do not share many of our extraordinary features.

Up to 20 Year Guarantee*

We are confident that our products will give trouble free performance throughout this period and beyond. *See Guarantee terms

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