Keylite’s online selling initiative is designed to benefit our merchants and is centred around our 100% merchant only policy. Keylite has identified a growing market for online purchases of roof windows. We work to secure this for you, our Merchant Online Partner.
So, how does Keylite’s Online Partnership work?
Keylite operates as an agent on the behalf of a local merchant by taking the online payment for the goods. The local merchant will fulfil the order and issue VAT Invoices to the consumer.
Keylite/Merchant Information Flow
- ORDER CONFIRMATION
The chosen merchant automatically receives a Confirmation Email with complete order details as the consumer submits an online order.
- STOCK CHECK
Keylite will phone the merchant to confirm that they have the stock required to fulfil the online order. If not, then an order for the required items will be raised for dispatch to the merchant.
- CLICK & COLLECT
If the merchant confirms that the stock is available for the online order then Keylite will contact the online consumer to confirm that they may collect it at any time.
HOME DELIVERY
The merchant will inform Keylite on which day the order will be delivered and Keylite will contact the online consumer to confirm the day they should receive the order.
- ORDER COMPLETION
The merchant will inform Keylite when each order is complete. Either as it has been collected or when it was delivered.
- STOCK REPLENISHMENT
Keylite will liaise with the merchant as each online order is completed to replenish the stock to the agreed minimum stock level
- PAYMENT TO THE MERCHANT
Keylite will complete a month end reconciliation of the merchant’s account.
Any surplus due to the merchant will be paid 7 days after month end.
For further information or to apply to become an Online Partner please contact your local Keylite Sales Manager.
